Privacy Policy
How we handle your information.
This Privacy Policy explains how BJJ Tools ("we", "us" or "our") collects, uses and protects information when you use our website and services. This is a general template and should be reviewed by a qualified legal professional before publication.
Information we collect
- Account information such as your name, email address and academy details.
- Billing information needed to process subscriptions and trials, handled by our payment provider.
- Usage data about how you interact with our website and application.
- Communications you send us, such as support requests and feedback.
How we use information
- To provide, maintain and improve our services.
- To process payments, subscriptions and free trials.
- To respond to your enquiries and provide customer support.
- To send important service updates and, where permitted, relevant communications.
- To protect the security and integrity of our platform.
Payment information
Payment details provided to start a trial or subscription are processed by our third-party payment provider. We do not store full payment card numbers on our own systems.
Sharing of information
We do not sell your personal information. We may share information with trusted service providers who help us operate our business (such as hosting and payment processing), and where required by law.
Data retention
We retain information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes and enforce our agreements.
Your rights
Depending on your location, you may have rights to access, correct or delete your personal information. To exercise these rights, contact us using the details below.
Cookies
Our website may use cookies and similar technologies to operate effectively and understand usage. You can control cookies through your browser settings.
Changes to this policy
We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date above.
Contact us
If you have questions about this Privacy Policy, email us at hello@bjjtools.com.